Terms of service.

AKA Elaine’s Commission Guide

By Ordering a commission you agree to these terms of service

General

1. I retain the right to turn down any commission request for any reason, and I do not have to disclose why I am turning it down.

2. All Commissions are done under contract, even simple sketches.

3. Payment is 50% upon contract signing, with returns forfeited as soon as the sketches are approved. If I have started the rendering phase, and everything was approved to go forward, and the job gets canceled, there is a 25% kill fee. This is non-negotiable.

4. If I have to terminate the commission, your 50% deposit will be returned to you and there is no kill fee.

5. Commissioned pieces may be used personally, but may not be redistributed for financial gain. If the work is going to be used for marketing, a discussion over email and a tailored contract will be developed regarding licensing.

   • EXAMPLE: I painted your D&D Crew. I can get you a high-quality poster size of the artwork itself, or you can take it to a print shop and make it yourself. Using it as an icon, or as a signature piece of art is also approved automatically. If you want your character art on an individual journal, talk to me, I know some manufacturers. That all falls under personal use.

   •  If you are planning to use it in a marketing campaign, or sell it by putting the design on merchandise such as stickers, backpacks, and other physical and digital items, a discussion about collaboration or a licensing fee will be addressed.

6. Once Sketches and color-roughs have been approved, you have 2 opportunities to make adjustments to the art in the rendering phase. If the changes are significant, or more than two, additional billing will occur.

7. Any deadlines that need to be pushed either ahead or behind will be discussed and agreed on in a written email with approval from both parties.

8. There are no open deadlines in this house. Even if there is no rush, a “suggested Deadline” will be appointed to your project. This is more for me than it is for you. I need a deadline, and I know this about myself.

9. You will be able to follow along with the commission progress based on a Trello board, as well as see the progress I am making on other commissions. If you are concerned about the commission's progress, you may email me.

10. Patrons and my Dungeon Master’s will always get early access to the commission queue.

11. The artwork may not, and will not be turned into an NFT at anytime.